Terms of Use

1. General

a) Overview

This document is an electronic record under the Information Technology Act, 2000 and applicable rules. No physical or digital signatures are required.

b) Publication

This document is published pursuant to Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publication of terms of use, privacy policy, and other rules for accessing www.hospkart.com

c) Ownership

The domainhttps://www.hospkart.com("Website") and associated services are owned and operated by HOSPKART HEALTHIQUE PRIVATE LIMITED, a company registered under Indian law with its registered office at 7A18, 3rd Floor, Mahaveer Nagar, Kota, Rajasthan 324005.

d) Definitions

For these Terms of Use ("Terms"):

"You" or "User" refers to any individual or entity accessing or using the Website.

"We", "Us", or "Our" refers to the Website or HOSPKART HEALTHIQUE PVT LTD.

"Party" and "Parties" refer to the User and the Company individually and collectively.

e) Headings

Headings are provided for clarity and have no legal bearing.

f)Acceptance

By using the Website, you agree to these Terms and our Privacy Policy (“Policy”), available on the Website.

g) Legal Agreement

These Terms and the Policy form a binding agreement between the User and HOSPKART HEALTHIQUE PVT LTD.

h) Amendments

We reserve the right to modify these Terms at any time. Users are expected to check periodically for changes.

2. About HOSPKART HEALTHIQUE PVT LTD

HOSPKART HEALTHIQUE PVT LTD is an online marketplace dedicated to the healthcare sector, focused on surgical equipment and hospital essentials. We enable hospitals to procure high-quality products directly from manufacturers in a cost-effective manner. Simultaneously, we help manufacturers expand their reach by connecting them with new customers.

What We Do

· Offer a broad selection of hospital and surgical equipment.

· Facilitate direct sourcing from manufacturers.

· Manage logistics, payments, and quality assurance.

We aim to simplify the procurement process, cut unnecessary costs, and deliver value to all stakeholders in the healthcare supply chain.

3. Our Services

a) Product Marketplace

A digital platform for hospitals and medical professionals to access a wide range of surgical and hospital products sourced from verified manufacturers.

b) Direct Manufacturer Access

We eliminate middlemen by connecting buyers directly with certified manufacturers, ensuring cost transparency and improved margins.

c) Logistics Management

We handle shipping and delivery logistics to ensure timely and safe delivery of products.

d) Payment Facilitation

We offer secure and reliable payment solutions to streamline transactions between buyers and sellers.

e) Quality Assurance

Our internal quality protocols and partner vetting process ensure that every product meets medical standards.

f) Customer Support

Our support team is available to assist with inquiries, complaints, and order-related issues at mailto:info@hospkart.com.

4. Termination

a) Right to Terminate

We may terminate or restrict your access to the Website at any time without notice.

b) Consequences

Upon termination, you must stop using the Website and delete any downloaded or printed materials.

5. Terms, Conditions, and Duties of the User

a) Accurate Information

Users must provide accurate and complete information when registering or transacting.

b) Compliance

Users must follow our guidelines and comply with applicable laws.

c) Indemnification

Users agree to indemnify us from any liability arising from their actions or breaches of these Terms.

d) Protection of Interests

Users must act in good faith and avoid any behavior that could harm our business or reputation.

e) Prohibited Activities

Users may not copy, distribute, or alter Website content without written permission.

f) Confidentiality

Users must maintain the confidentiality of account credentials and sensitive information.

g) Legal Compliance

Users must not use the Website for illegal or unauthorized activities.

6. Suspension of User Access and Activity

a) Right to Suspend

We may suspend your access if you violate the Terms or provide false data.

b) Notification

We will inform you of the reason for any such suspension or termination.

7. Indemnity and Limitations

a) Indemnity

You agree to indemnify HOSPKART HEALTHIQUE PVT LTD for any loss, damage, or legal cost arising from your actions.

b) Limitation of Liability

We are not liable for indirect or consequential damages related to your use of the Website.

8. Intellectual Property Rights

a) Ownership

All Website content is owned by HOSPKART HEALTHIQUE PVT LTD.

b) Restrictions

You may not use our trademarks, content, or proprietary information without permission.

c) Infringement

Unauthorized use may lead to legal consequences.

9. Disclaimer of Warranties and Liabilities

a) "As Is" Basis

The Website and services are provided "as is" without warranties of any kind.

b) No Guarantees

We do not guarantee uninterrupted access or error-free services.

c)User Responsibility

Users assume responsibility for any system damage or data loss resulting from Website use.

10. Submissions

a) User Content

Any submissions (e.g., reviews or suggestions) may be used by us without further approval.

b) Ownership of Rights

Users must have rights to any content they submit.

c) Use of Submissions

We may use, adapt, or share User-submitted content as needed.

11. Dispute Resolution and Jurisdiction

a) Mediation and Arbitration

Any disputes shall first be resolved through mediation or arbitration in Kota, Rajasthan.

b) Governing Law

These Terms are governed by the laws of Kota, Rajasthan, India.

c) Jurisdiction

All legal proceedings shall be subject to the exclusive jurisdiction of the courts in Kota, Rajasthan.

12. Notices

a) Communication

All communications, complaints, or legal notices should be sent by registered post to our registered office at:

HOSPKART HEALTHIQUE PVT LTD

7A18, 3rd Floor, Mahaveer Nagar

Kota, Rajasthan - 324005

Email: info@hospkart.com.