PRIVACY POLICY

1. GENERAL

a) We are committed to safeguarding your personal data. This Privacy Policy explains how HOSPKART HEALTHIQUE PVT LTD collects, uses, and protects your data. This document is an electronic record under the Information Technology Act, 2000 and relevant rules. It requires no physical or digital signature.

b) This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, mandating the publication of the Privacy Policy, Terms of Use, and other regulations for access and usage of https://www.hospkart.com.

c) The domain https://www.hospkart.com ("Website") is operated by HOSPKART HEALTHIQUE PRIVATE LIMITED, a company registered in India, with its registered office at 7A18, 3rd Floor, Mahaveer Nagar, Kota, Rajasthan 324005. The company and its representatives, including directors, staff, and agents, are hereafter referred to as "Company" or "we/us/our".

d)Definitions:

i. "You" or "User" refers to any individual or entity accessing or using our services who is capable of entering into contracts under the Indian Contract Act, 1872.

ii. "We", "Us" or "Our" refers to the Company.

iii. "Party" and "Parties" refer to the User and the Company individually and collectively.

e) This Privacy Policy, along with the Website’s Terms of Use, governs the use of the Website and services. Continued use of our Website implies full agreement with both documents. These are legally binding agreements.

f) By using our services, you agree that this Privacy Policy and Terms of Use form a binding contract. You also acknowledge that your access and use of the Website is governed by these documents.

g) The Company reserves the right to revise the Privacy Policy and Terms of Use at any time without notice. You are responsible for checking these documents periodically.

h) Continued use of the Website after such changes shall be considered as your acceptance of the amended terms. Your right to access and use the Website is personal, non-transferable, and limited by these Terms.

2. COLLECTION OF INFORMATION

a) We collect and store information that you provide on our website, such as name, name of your organization, contact information, address, browsing activity, etc. This data helps us provide personalized services, maintain security, and enhance user experience. To update or correct your data, email us at info@hospkart.com.

b) We may collect usage and device-related information such as IP address, browser type, and URLs visited. This is done for analytical purposes to understand user behavior.

c) If you make purchases through the Website, we collect transaction-related information.

d) Posts, feedback, and any public communications on the Website are stored indefinitely. This data may be used for support, dispute resolution, or legal compliance.

e) Other data collected may include emails, messages, and third-party feedback, compiled into your user profile.

f) Certain features of the Website require registration. Your contact information may be used to send you promotional content. You consent to such communication by using the Website.

3. USER RESPONSIBILITIES

It is your responsibility to provide accurate and up-to-date information. Communication sent to incorrect email or phone numbers submitted during registration is not the Company’s liability. You may verify or update your details via the Website or by contacting us.

4. COOKIES

a) Cookies are small text files stored in your browser to enhance your experience. They help remember user preferences, login sessions, etc.

b) Our website uses both temporary and persistent cookies to track traffic and improve functionality. Disabling cookies may limit your access to certain features.

c) We are not responsible for cookies or data tracking by third-party services or advertisers embedded on our website.

5. SHARING OF INFORMATION

a) We may disclose your information if required by law or in response to legal processes. We may also share data with law enforcement to protect our rights or the safety of others.

b) Limited information may be shared with third parties for marketing or fulfilment purposes. These third parties are required to use data only as necessary.

c) Disclosure may occur under legal obligations, including:

i. Compliance with legal process;

ii. Protection of our assets or affiliates;

iii. Prevention of crime or threats to national security;

iv. Ensuring public or individual safety.

6. THIRD-PARTY CONTENT AND ADVERTISING

The Website may feature third-party ads or links that collect data. We are not responsible for their privacy practices or content. Users access such third-party content at their own risk.

7. USER CONSENT

By using our website or submitting information to us, you consent to our collection, use, and disclosure of your data in accordance with this Policy.

8. GRIEVANCE REDRESSAL

For any privacy-related concerns, contact our Grievance Redressal Officer (GRO), who will respond within 15 days of receiving your complaint.

Grievance Officer

[Name: ___________]

Email: info@hospkart.com

Address: 7A18, 3rd Floor, Mahaveer Nagar, Kota, Rajasthan – 324005.

9. DISPUTE RESOLUTION AND JURISDICTION

Any disputes related to this Privacy Policy will be settled using the following method:

a) Mediation: Parties shall attempt to resolve any disagreements through amicable negotiation within 30 days.

b) Arbitration: If unresolved, the matter will be referred to a sole arbitrator appointed by the Company. Arbitration will be conducted in English in Kota, Rajasthan. Each Party will bear its own legal expenses unless otherwise decided by the arbitrator.

These conditions remain valid even after termination or expiration of the Terms or this Policy.